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Medical Billing Services

“We’ve been with eMed Partners for over 10 years. In that time, we simply haven’t had to worry about billing issues. eMed understands the industry, they’re stable and reliable, and they’re easy to work with. They make it easy to get a clear understanding of the financial aspects of our practice and they’re proactive in finding and addressing issues often before we even learn of them. I recommend them highly.”

— Tim Price, MD, Price Medical, Washington, DC

About Us

Attention to Detail

eMed Partners provides medical billing services to private practice physicians and hospital-based physician groups across the USA.

The medical billing services we provide are built top to bottom around process – because medical billing requires process. Billing rules must be made and followed so that our physicians’ claims move quickly, accurately and consistently.

We offer billing solutions for practices both with and without in-house billing management and billing staff.

Data-Driven Billing

Each and every medical billing claim we process is tracked from initial charge capture to final disposition. No exceptions.

We use a data-driven methodology to identify, minimize and correct issues that can result in delayed or denied claims. We look for issues that result from systemic problems – like the consistent failure to obtain an authorization for a specific procedure, or a repetitive improper denial by a specific insurance company. By identifying these issues and then crafting solutions, we can fix entire groups of claims at once rather than addressing an interminable stream of individual denials.

The result is overall process improvement and a corresponding improvement in financial performance, work flow efficiency and practice performance.

Full and Targeted Service Options

Our Full Service Billing is designed for practices without a billing operation on site, or for practices that want better financial performance and analysis than they are receiving from their current billing operations.

For practices with in-house billing staffs and management, we provide Targeted Service Billing to complement or augment the client’s internal billing department where needed.

Physician Specialties We Serve

We currently serve over 300 physicians and their office
staffs. We work with all specialties, including:

Allergy and Immunology
Cardiology, Adult and Pediatric
Family Practice
Gastroenterology
Internal Medicine
Neurology
Obstetrics and Gynecology
Ophthalmology
Orthopedics
Pediatrics
Podiatry
Surgical Practices
Urology

FULL SERVICE BILLING

For Practices without internal billing management and/or staff:

  • Full service medical billing

  • One complete medical billing package

  • Includes all billing functions and software

  • Adds executive-level financial management

  • Saves internal staff & overhead costs

TARGETED SERVICE HOURLY RATE BILLING

For Practices with a billing manager or billing staff:

  • Individual medical billing functions provided as hourly services

  • Complements your existing staff

  • Choose only what you need

  • Contract out time-intensive functions

  • Re-purpose your internal billing staff to higher value areas

What our clients say about us…

“I’ve worked with eMed Partners for almost 15 years. They’re consistent, responsive, and understand the industry. I love that I don’t have to worry about whether the billing is being done right.”
— Sylvia Edelstein, MD, physician/owner of Kids Neuro, Cabin John, MD
“For over 10 years, eMed Partners has provided top quality medical billing and support through all the business aspects of running my practice. Their reports and guidance allow me to monitor the financial performance of my practice with minimal effort so I can focus on practicing medicine. ”
— Monsurul Khan, MD, Asclepeion Primary Care, Stafford, VA
“We’ve been with eMed Partners for over 10 years. In that time, we simply haven’t had to worry about billing issues. eMed understands the industry, they’re stable and reliable, and they’re easy to work with. They make it easy to get a clear understanding of the financial aspects of our practice and they’re proactive in finding and addressing issues often before we even learn of them. I recommend them highly.”
— Price Medical, Washington, DC
“We transitioned to eMed Partners for medical billing about 5 years ago, and it’s been a wonderful partnership. They’ve provided reliable and consistent billing, clear reports and insights into the financial performance of our practice, and they’re responsive and easy to work with. They also provide support in non-billing related issues such as credentialing, legal issues, and general business guidance. I highly recommend them.”
— Martin P. Kolsky, MD., Washington, DC

eMed Partners Medical Billing

Corporate Headquarters
Washington, DC Area
962 Wayne Ave #902
Silver Spring, MD 20910
301-591-3878

Contact

For a free Billing Review or to request additional information, please give us a call at 301-591-3878. Alternatively, you can fill out the form below and we’ll reach out to you.

Frequently Asked Questions

+How do I get my charges to you?

If you have an EMR system, you may be able to transfer them directly into the billing software. Otherwise, you would scan and upload your data to us. If you prefer, you can also send us paper fee tickets and we’ll take care of the scanning and upload. There are numerous options and we’ll do whatever works for your practice.


+What is your follow-up process for unpaid insurance claims?

We know how quickly each insurance carrier pays and our system creates automatic reports of all claims that remain unpaid past the expected payment date. We follow-up on all of these medical claims to ensure that they are in process, and we fix them if they are not.


+Do you send out patient statements?

Yes, we send statements weekly.


+Do you handle patient inquires?

Yes. Your staff should send all billing-related inquiries to us. The patient statements we send have our phone and fax numbers for all billing inquiries. Patients can also communicate with us by email using an email address specific to your practice.


+What do you do if patients don’t pay?

We send a cycle of invoices to each patient. In some cases, we make personal calls to the patients. If we are still unable to get payment from the patient, we will provide you with a list of delinquent patients and recommend to you that you send them to collections. We will not send any patient to collections without your approval.


+Will my insurance payments be sent to eMed Partners?

Your checks and EOB’s will continue to come to you. You send us the EOB’s so that we can post payments and follow-up on the claims.


+How do you structure your medical billing fees & pricing?

For smaller practices needing full service billing, we charge a percentage of what we collect. For larger practices who have billing software and staff, we charge a fixed, hourly rate. We do not charge monthly maintenance fees or start-up costs.

You do not need to purchase medical billing software to use either our Full Service Billing or our Targeted Service Billing. Our Full Service Medical Billing includes hosted medical billing software at no extra charge. Our Targeted Service Billing works with your existing medical billing software.


+How soon could you get started?

We need your patient demographic information and your insurance provider numbers. It takes about 24 hours to set up the practice in the system. Some carriers require additional time to set-up for electronic billing, but most carriers offer a near-immediate enrollment. We usually start billing within a few days after contract signing.


+Do you require a term commitment?

No. You can terminate our services on thirty days’ notice. However, we do offer discounts on the Fee rate for contractual term commitments of 12 months or more.


+How do I know you’re doing a good job?

Importantly, you’ll have access to the billing system and all of your billing data at all times. We will also meet with you on a monthly basis to answer specific questions and share best practices guidance.

We’ll provide the data on the financial performance of your practice – from high-level charts and graphs to detailed reports on every patient, every claim and every charge. You will be able to see exactly what we’re collecting and what we’re not. You will always have all the data you need to review our work and know exactly where your practice stands.


+Do you work with many different medical specialties?

Yes, we provide billing services to most specialties and sub-specialties.


+Can you handle all medical insurances?

Yes, including Medicare, Medicaid, BlueCross/Blue Shield, and workers compensation and personal injury carriers.